Policy Privacy
Welcome to Walaoo!News (referred to as “the Website,” “we,” or “our Company”). How we gather, use, store, manage, and secure your personal data will be explained in this privacy policy. We also detailed the rights available to you when you’re using our website and related services. Kindly read the policy before you provide us any personal information; if you disagree with us, please stop using the website or leaving us your personal data.
1. Privacy Notice Overview
This privacy policy describes how we manage your personal data when you access Walaoo!News, use our applications, reach out to us via social media platforms (such as Facebook, Xiaohongshu, etc.), or voluntarily submit content. In accordance with applicable personal data protection laws (e.g., the Personal Data Protection Act), we are required to inform you about how your personal data is processed and the rights you hold.
2. What Is Personal Data?
“Personal Data” refers to any information that relates to you personally. This data may be used alone or combined with other details to directly or indirectly identify you, including:
- Your name, date of birth, and identification numbers (e.g., NRIC or passport number);
- Your gender, nationality, language preferences, and contact details (such as telephone number and email address);
- Other information you provide when submitting content or leaving comments on the Website;
- Information you make public on social media (e.g., profile picture, username, public profile);
- And other non-directly identifiable data related to your use of the Website (for example, access logs, IP address, browsing history, etc.—note that the website does not use cookies to collect such data).
3. Who We Are?
In this Privacy Policy, “we” and “the Website” refer to Walaoo!News and its affiliated subsidiaries or partners. Any questions or requests regarding this policy may be directed to us using the contact details provided below.
4. Which Personal Data Could We Collect?
We only collect your personal data when you voluntarily provide it. This primarily includes, but is not limited to, the following:
4.1 Submission Information
When you voluntarily submit content, leave comments, fill out forms, or otherwise provide information to us through the website, we may collect:
- Your name, telephone number, and email address;
- Other information you voluntarily provide during the submission process (such as story content, images, or related materials);
- Information you provide when making inquiries, filing complaints, or participating in Website activities.
4.2 Social Media Interactions
When you interact with us via social media platforms (such as Facebook, Xiaohongshu, etc.), including commenting, sharing, liking, or sending direct messages, we may collect the information you provide on those platforms to better respond to your needs and enhance our service quality.
4.3 Direct Contact
When you communicate with us directly via email or other channels, we will record the relevant data you provide.
4.4 Contests, Sweepstakes, and Loyalty Programs
When you participate in contests, sweepstakes, or loyalty programs organized by Walaoo!News, we will collect and record the personal information you submit.
4.5 Automatically Collected Data
Although the website does not use cookies, during your visit our servers may automatically record limited log data (such as access times and visited pages). This data is non-personally identifiable and is used solely for website performance analysis, security monitoring, and content optimization.
5. How Do We Use Your Personal Data?
Your personal data will be utilized and processed by us to fulfill the following purposes (“Purposes”):
- Service Provision and User Interaction: To process your submissions, address inquiries, verify information, and deliver news reports or related services;
- Identity Verification and Account Management: To ensure the accuracy of the information you provide and manage user accounts;
- Website Improvement and Analysis: To analyze user needs, optimize content and user experience, and conduct market trend analysis;
- Security and Compliance: To carry out internal investigations, comply with legal requirements, and cooperate with relevant authorities for security prevention;
- Communication: To send you updates or notifications regarding our products and services when necessary.
Unless you have provided explicit consent, we will not use your personal data for any purposes other than those stated above.
6. How We Share and Reveal Your Personal Data?
We promise not to sell or rent your personal data to any third party. However, your information may be disclosed by us under the following circumstances:
- Legal or Regulatory Requirements: To comply with applicable laws, regulations, court orders, or legitimate requests from government authorities;
- Service Assistance: To cooperate with trusted third parties (such as technology service providers, payment institutions, or security audit agencies) to provide services, with such partners bound by confidentiality agreements;
- Business Transfers: Your data may be transferred to affiliated parties following appropriate legal procedures in the event of business restructuring, mergers, or sales;
- Prevention of Misuse: To protect the legitimate rights and interests of the Website and to prevent fraud or other unlawful activities.
Except as noted above, we will not voluntarily share your personal data with any unrelated third parties.
7. How Do We Safeguard Your Personal Data?
Reasonable technical, administrative, and physical safeguards are designed and implemented to prevent unauthorized access, disclosure, alteration, or destruction of your personal data. However, kindly take note that due to the risks of the internet environment, we cannot promise absolute security. By using the website, you acknowledge and accept these risks and agree that you are responsible for safeguarding your personal information.
8.How Long We Keep Your Data?
Your personal data for the duration necessary will be retained to achieve the objective described in this policy. As long as you remain a user of the Website or a recipient of our services, we will continue to store your data. If you no longer use our services, you may request deletion by sending an email to [email protected]. We will delete your personal information provided on the website within a reasonable timeframe; however, backup data may be retained until the next scheduled deletion. Once deleted, the data cannot be recovered.
9. Your Rights and Choices
You have the following rights concerning your personal data:
- Right to Access: The personal data held about you can be accessed;
- Right to Correct: Inaccurate or incomplete information can be corrected or updated;
- Right to Delete:Subject to legal provisions and service requirements, the deletion of your personal data may be requested;
- Right to Restrict Processing: Under certain circumstances, a limitation on the processing of your personal data may be requested;
- Right to Withdraw Consent: Your consent for our processing of your personal data may be withdrawn anytime.
To exercise these rights, kindly contact us via email or other channels. We will respond within a reasonable timeframe.
10. Cookies and Automated Data Collection
The website does not use cookies or any other automated technologies to collect your personal data. All data is either voluntarily provided by you or automatically recorded during your visit as non-identifiable information.
11. Privacy Policy Updates
This policy may be updated to reflect changes in our business or legal requirements. When significant modifications occur, we will post an update notice on our website, and the updated privacy policy will become effective immediately upon posting. You are encouraged to review this policy regularly to stay informed of any changes.
12. Contact Us
If you have any questions, comments, or requests regarding this privacy policy, or if you wish to exercise your rights, please contact us at:
Email: [email protected]
You may also reach out to us through other appropriate channels, and we will respond as soon as possible to assist with your request.
By using the website, it is confirmed that this privacy policy has been read, understood, and agreed to. If any part of this policy is disagreed with, use of the website should be discontinued immediately, and personal data should not be shared.
Last Updated: February 24, 2025
